Adding addresses to the spam filters “Allow List”

Log into the McAffee Contol Console

Your login here will be your email address and, most likely, your email password….


If your email password doesn’t work, click the Forgot your password or need to create a password? link.

Click Email Protection -> Policies


This is where you make changes to the policies that affect your incoming and outgoing mail.

You may see more than one Inbound Policy, but the one to edit is the Default Inbound.


Then click the Allow/Deny tab, and then Sender Allow.

Enter the domain, the full email address, or some letters in the domain you want to allow.

media_1351199617906.png, *, or are examples. DO NOT enter *.com, or something very general, because that would allow way too much spam! Give the system a second to verify the address (the box will turn from red to black) and then hit Add.



You MUST hit save or your changes will be lost!

While you are here, if you want to stop some messages from coming through….


The same rules as above apply here. Enter email addresses or domains, you want to keep from your inbox. Be careful here, because you will not get any notice that a message was recieved from these senders.



You MUST hit save or your changes will be lost!

Advanced settings…. While you are here….


The “spam filter” is really a full content filter. If you want to increase the security/privacy of the messages you send, you can enable additional filters, or set up your own. The included filters, shown above, can actually recognize credit card numbers, social security numbers, profanity, racially insensitive messages, and sexual overtones. If you want to be sure you aren’t ticking off your customers, these are easily enabled. You can deny the delivery of such messages, or quarantine them for review, and more. You can also “silent copy” messages from anyone in your domain to yourself to make sure your employees are on the up and up!

How to view email headers in any email program

Do you have a spam problem and you need help to understand why you got it or what happened? Do you have a message failure or bounce error? The tecnician helping you with this problem will probably ask for this information.


  • Select the spam message
  • Click the down arrow next to to the reply arrow
  • Select "View message source."

Apple Mail

  • Select the spam message
  • Click View > Message > All Headers


  • Double-click to select the spam message and open it in a new window.
  • Click File > Info > Properties.
  • The header is displayed under "Internet Headers."


  • Select the spam message.
  • Click View > Headers > All.


  • Select the spam message.
  • Click "Full Headers" below the email.


  • Select the spam message.
  • Click the down arrow next to the reply arrow.
  • Select "Show Original."

How to add a signature to your email

In Mail, you can add prepared text (a "signature") to the end of email you send.

You can add one signature to all messages automatically or create several and choose one when you compose a message.

To create a signature:

Choose Preferences from the Mail application menu and click Signatures


Create a Signature


Select the Signature tab.

Press the + button at the bottom of the middle column

Enter your signature. It’s a good idea to separate your signature from the body of your email with a space followed by two dashes (" –"). This tells some automatic email systems to ignore the information below the signature line. In my signature, above, every message is automatically signed with a line feed, Thanks, Will O’Neal, and my company information below that.

Select the signature you created and drag it to your account


Select the signature you just created in the middle column and drag it to the account you want to associate it with.

Set the default signature for the account


Once the account has a signature associated with it, select the account in the first column. Then select which signature is the default signature from the drop down menu below.

Click the red close button to save and accept the changes. Now every message you start from now on will have the signature block automatically inserted.

Right Click? But my Mac only has one button!?

If you ever hear your chosen support person ask you to "right click" on something, as you would ordinarily do with a 2 button mouse, this is how you do it on your MacBook or MacBook Pro with only "one" button!

Right click


It’s easy. Just hold down the Control key and click the mouse button.

But I need to right click" with only one hand!


Ok, just open System Preferences and configure your TrackPad settings. Apple calls it a "secondary click."

Showing the full email header in Outlook 2011

How to view the message source in Microsoft Outlook 2011


In the message list, right click (control click if you are on a MacBook or MacBook Pro) on the message and select View Source.

The message details….


You see a new window wiht a buch of gobbledygook to the untrained eye. Copy and paste this part of the message into a new message to your support provider.

Choosing a default web browser

How to tell your Mac which program you want to use to broswe the web

Open Safari (/Applications)


From the Safari menu, choose Preferences


Click the General button


Choose your desired browser from the "Default web browser" pop-up menu


Choosing a default email application

How to tell your Mac which program you want to use to send an Email.

Open Mail (/Applications/Mail).


Do this even if you don’t want to use Mail! Yes, it’s counterintuitive, but, work with me here.

From the Mail menu, choose Preferences.


Click the General button.


Choose your desired default email application from the "Default email reader" pop-up menu.



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