How to view email headers in any email program

Do you have a spam problem and you need help to understand why you got it or what happened? Do you have a message failure or bounce error? The tecnician helping you with this problem will probably ask for this information.

Hotmail

• Select the spam message
• Click the down arrow next to to the reply arrow
• Select "View message source."

Apple Mail

• Select the spam message
• Click View > Message > All Headers

Outlook

• Double-click to select the spam message and open it in a new window.
• Click File > Info > Properties.
• The header is displayed under "Internet Headers."

Thunderbird

• Select the spam message.
• Click View > Headers > All.

Yahoo!

• Select the spam message.
• Click "Full Headers" below the email.

Gmail

• Select the spam message.
• Click the down arrow next to the reply arrow.
• Select "Show Original."

Showing the full email header in Outlook 2011

How to view the message source in Microsoft Outlook 2011

In the message list, right click (control click if you are on a MacBook or MacBook Pro) on the message and select View Source.

The message details….

You see a new window wiht a buch of gobbledygook to the untrained eye. Copy and paste this part of the message into a new message to your support provider.