How to view email headers in any email program

Do you have a spam problem and you need help to understand why you got it or what happened? Do you have a message failure or bounce error? The tecnician helping you with this problem will probably ask for this information.

Hotmail

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  • Select the spam message
  • Click the down arrow next to to the reply arrow
  • Select "View message source."

Apple Mail

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  • Select the spam message
  • Click View > Message > All Headers

Outlook

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  • Double-click to select the spam message and open it in a new window.
  • Click File > Info > Properties.
  • The header is displayed under "Internet Headers."

Thunderbird

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  • Select the spam message.
  • Click View > Headers > All.

Yahoo!

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  • Select the spam message.
  • Click "Full Headers" below the email.

Gmail

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  • Select the spam message.
  • Click the down arrow next to the reply arrow.
  • Select "Show Original."

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Showing the full email header in Outlook 2011

How to view the message source in Microsoft Outlook 2011

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In the message list, right click (control click if you are on a MacBook or MacBook Pro) on the message and select View Source.

The message details….

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You see a new window wiht a buch of gobbledygook to the untrained eye. Copy and paste this part of the message into a new message to your support provider.