Top 5 Effective E-mail “Do’s


Top 5 Dos

5. Put important information in bold, so it’s easier to see. Likewise, if you’ve addressed an e-mail to several people and there’s an action for a certain person, bold his or her name when you address the issue. Use bold sparingly, though.

4. If action is required, say so at the start of the e-mail. Don’t tell a long story with the requested action at the bottom. This is called the BLUF method, but I also tend to call it “getting to the verb.”

3. Keep your signature short and professional. Lose the pithy quote and just include your title and phone number.

2. Keep the subject line relevant. If the topic changes over the course of a long thread, update the subject so it’s relevant.

1. Proof your e-mail before you send it. And make sure your spell checker is running.

via Top 5 Best Practices for Writing Effective E-mail | Business Hacks | BNET.

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