Showing the Full Email Header (Apple Mail.app)


How to view the entire email header when our support team is assiting you stop spam from getting to your inbox.

Select the Spam Message

media_12468964713862.png

Click on the suspect message in your inbox to view the message.

View -> Message -> Long Headers

media_12468967964432.png

This shows the details that allow the message travel from your computer to your intended recipient. It also shows other details as to why it was (or was not) classified as spam.

See the Long Headers

media_12469920409882.png

You’ll see something like the above when you view the long headers.

Forward the spam message to support@4macsolutions.com

media_12469922083642.png

When you hit Forward, the Lonh Headers will be included in the message. Make sure you have not selected a portion of the message, otherwise you won’t get your intended result. This way, we get the entire message, which helps us determine the best way to keep that message from getting through to your inbox again.

Download this post for printing

Click here for a PDF version of this tip.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: