How to view email headers in any email program

Do you have a spam problem and you need help to understand why you got it or what happened? Do you have a message failure or bounce error? The tecnician helping you with this problem will probably ask for this information.

Hotmail

• Select the spam message
• Click the down arrow next to to the reply arrow
• Select "View message source."

Apple Mail

• Select the spam message
• Click View > Message > All Headers

Outlook

• Double-click to select the spam message and open it in a new window.
• Click File > Info > Properties.
• The header is displayed under "Internet Headers."

Thunderbird

• Select the spam message.
• Click View > Headers > All.

Yahoo!

• Select the spam message.
• Click "Full Headers" below the email.

Gmail

• Select the spam message.
• Click the down arrow next to the reply arrow.
• Select "Show Original."

How to add a signature to your email

In Mail, you can add prepared text (a "signature") to the end of email you send.

You can add one signature to all messages automatically or create several and choose one when you compose a message.



To create a signature:

Choose Preferences from the Mail application menu and click Signatures

Create a Signature

Select the Signature tab.

Press the + button at the bottom of the middle column

Enter your signature. It’s a good idea to separate your signature from the body of your email with a space followed by two dashes (" –"). This tells some automatic email systems to ignore the information below the signature line. In my signature, above, every message is automatically signed with a line feed, Thanks, Will O’Neal, and my company information below that.

Select the signature you created and drag it to your account

Select the signature you just created in the middle column and drag it to the account you want to associate it with.

Set the default signature for the account

Once the account has a signature associated with it, select the account in the first column. Then select which signature is the default signature from the drop down menu below.

Click the red close button to save and accept the changes. Now every message you start from now on will have the signature block automatically inserted.

Right Click? But my Mac only has one button!?

If you ever hear your chosen support person ask you to "right click" on something, as you would ordinarily do with a 2 button mouse, this is how you do it on your MacBook or MacBook Pro with only "one" button!

Right click

It’s easy. Just hold down the Control key and click the mouse button.

But I need to right click" with only one hand!

Ok, just open System Preferences and configure your TrackPad settings. Apple calls it a "secondary click."

Showing the full email header in Outlook 2011

How to view the message source in Microsoft Outlook 2011

In the message list, right click (control click if you are on a MacBook or MacBook Pro) on the message and select View Source.

The message details….

You see a new window wiht a buch of gobbledygook to the untrained eye. Copy and paste this part of the message into a new message to your support provider.

Choosing a default web browser

How to tell your Mac which program you want to use to broswe the web

Open Safari (/Applications)

From the Safari menu, choose Preferences

Click the General button

Choose your desired browser from the "Default web browser" pop-up menu